Commercial and residential Audio Systems, Home Theatre Systems and Audio Specialists

We realise selecting the right Electronic Systems Contractor for your home or business is a challenge. The wrong choice will stay with you long after the installation is complete, with an audio/video, home entertainment or control system that is not easy to use.

Every company you speak to will tell you that they are the best for your particular project, but how will you really know? After many happy client testimonials and quality results, here are some points to consider when comparing companies:

Value

A mistake some make is to assume the lowest price equals the best value. This is almost never the reality. Baseline Audio Limited prides itself on delivering the best value for your hard-earned money, even when the proposed system(s) are not the lowest price compared to competing bids. We will back up this claim with an objective review of any competing proposed system(s) and can point out the differences so you know what you are really getting. There is no point in choosing the lowest bid and being left with an audio/video or automation system that is so difficult to control it is never used.

Open Communication

BaseLine Audio prides itself on having sales designers with a strong command of electronic systems technology, but we don't use complicated industry jargon when speaking with you. We understand it is not the audio-video and integration components themselves you care about, but what they can do for you. Feel free to ask as many questions as you like; we want you to feel 100% comfortable with the decisions you will ultimately make about the electronic aspects of your home.

24/7 Customer Service

Technicians are on call 24 hours a day to ensure that you will have prompt support in case of an emergency. Your service call is answered by a live person who will follow up with you to resolve your service request. It is a reality that due to the nature of electronics, you will need service at some point. With BaseLine Audio Limited, you can rest assured in knowing that prompt customer service is another way that we deliver the exceptional experience.

Sensitivity to Budget

Nobody likes to be oversold! We will specify solutions that are appropriate for your budget and performance expectations. We forge long-lasting, friendly relationships with our clients and are here to be your technology concierge, your helpful consultant. With the wide variety of brands we carry, within reasonable expectations we can engineer an audio video or control system to fit your budget.

A True Service Department

A dedicated, in-house service department with a strong command of audio video systems and troubleshooting skills means that you will not have to wait for weeks for a service technician to come to your home or business.

Easy to Use

BaseLine Audio designs home entertainment and business audio video solutions that are easy and intuitive to use.

Expertise

BaseLine Audio employs a small personable team, with specialised design and engineering, project management, installation, programming, IT, and service departments. BaseLine Audio Limited is licensed, insured and employs highly skilled and professional design and installation staff.

In-House Programming and IT

We have all become reliant on the Internet for our daily lives. You need your computer network to work securely, reliably and not have critical systems get bogged down by too much network traffic in your home. Baseline Audio utilises skilled IT technitions to ensure your network is stable and reliable. BaseLine Audio also designs and programs Control4 home automation systems in-house. Having these two critical departments in-house means fast service and no "passing the buck" to another company.

Design-Minded

BaseLine Audio has of experience with top architects, interior designers and general contractors to seamlessly integrate electronics into your home or business. We commonly hide electronics and audio/video systems so they do not interfere with the décor of your home. With a specialised team of professionals, BaseLine Audio proactively coordinates installation with many subcontractors for a more efficient installation with less change orders.

Happy Clients and Industry Professionals

Please see the testimonials section for glowing recommendations of BaseLine Audios' stunning service and installation skills.

Sticking to our Word

BaseLine Audio proposals are accurate and thorough from the beginning. Too many audio video installation companies entice you with an incomplete or unrealistic proposal at a low price to win your business, then proceed with many change orders later on that cost you considerably more than expected. We deliver the quoted solution on our budget.

Energy Savings

Though electronics are not green by their very nature, BaseLine Audio engineers solutions to make the electronic necessities in your life consume far less energy than in the past. New technology, energy monitoring, and unique control system programming will save energy and lower your utility bills.

Variety

A major benefit of being a small company with full supplier support is that we are able to offer a wide range of brands to best fit your budget and performance needs...nobody else in Auckland and the North Island offers as much flexibility. Which is right for you?